VASILIA
您值得信赖的物流合作伙伴
在全球物流行业蓬勃发展的浪潮中，VASILIA自2020年成立以来始终专注于散货
运输领域，凭借专业、高效的服务在物流服务行业中脱颖而出，成为
众多企业值得信赖的合作伙伴,
简介
INTRODUCTION
[VASILIA]创立于[2020年]，是物流领域的后起之秀与行业翘楚。秉持
“高效、精准、安全、贴心”理念，为全球客户打造一站式物流服务。
公司运输网络纵横交错，整合公路、铁路、航空、海运资源。国内线路
密织，迅速连接各城与经济区;国际业务携手海外伙伴，畅达全球主要
贸易地，大小货物皆能精准配送。
仓储设施先进智能，布局合理，运用WMS 系统信息化管理货物出入库
及存储。提供常温、冷藏、保税等多元仓储服务，配合精准库存策略，
降低成本，加速周转。
专业团队是核心竞争力，物流规划师、调度员、仓管员与客服专员协
同作战。他们经验丰富、专业精湛，依客户需求定制方案，灵活化解运输
难题，保障货物安全畅达。
技术应用紧跟前治，物联网实时监控车辆与货物;大数据分析优化路
线、预测需求，科学配置资源;人工智能助力仓储智能分拣与补货、客服智能应答，提升服务体验。
客户服务体系完备，客服团队 24小时在线，从咨询到售后全程贴心
服务。以客户满意度为导向，积极处理问题，致力于与各界客户缔结
长期稳定合作。
凭借优质服务、雄厚实力与良好口碑，公司已覆盖制造业、电商、零
售、医药等多行业客户群体。展望未来，[物流公司名称]将持续创新，
拓展业务版图，志在引领全球物流行业，为全球贸易与经济腾飞全力奋进。
[vasilia], [2020], uphold The concept of "efficient, accurate, safe and intimate" creates one-stop logistics services for global customers. The company's transportation network is criss-crossing, integrating road, rail, air and sea resources. Domestic line Densely woven, quickly connect cities and economic zones; International business together with overseas partners, the global main Trade areas, large and small goods can be accurately distributed. Advanced intelligent storage facilities, reasonable layout, the use of WMS system information management of goods in and out of the warehouse And storage. Provide room temperature, cold storage, bonded and other diversified warehousing services, with accurate inventory strategy, Reduce costs and accelerate turnaround. Professional team is the core competitiveness, logistics planner, dispatcher, warehouse manager and customer service specialist association Fight together. They are experienced, professional, customized according to customer needs, flexible solution to transportation Difficult problems, to ensure the safety of goods. The technology application follows the previous treatment, and the Internet of Things monitors vehicles and goods in real time; Big data analysis to optimize the road Line, forecast demand, scientific allocation of resources; Artificial intelligence helps warehouse intelligent sorting and replenishment, customer service intelligent response, and improve service experience. The customer service system is complete, the customer service team is 24 hours online, from consultation to after-sales Service. Take customer satisfaction as the orientation, actively deal with problems, and commit to conclude with customers from all walks of life Long-term stable cooperation. With quality service, strong strength and good reputation, the company has covered manufacturing, e-commerce, zero Sales, medicine and other industries customer groups. Looking to the future, [logistics company name] will continue to innovate, Expand business territory, aiming to lead the global logistics industry, for the global trade and economic take-off to forge ahead.
强大的海上航线资源
每月
中国港口 → 伊拉克乌姆卡斯尔港
集装箱运输量约为
"3,000 箱"
多元化航线网络，
全球贸易畅通
我们与全球多家知名船公司保持着密切的合作关系，所经营的著名航线包括MSC、CMA、HMM、Yangming、EVERGREEN、COSCO、MAERSK等:
运输能力强大，中东物流先锋
在中东业务线上，我们展现了非凡的运输能力，单月就将约3000个集装箱从中国港口运往伊拉克乌姆卡斯尔港，这一规模凸显了航线运营的优势，确立了我们在中东地区物流领域的先锋地位，有力地支持了区域贸易的发展。
协同运作，高效贸易链接
庞大运输量的背后，是各方紧密高效协作的结果。专业的团队、成熟的流程、先进的技术共同保障集装箱准时安全抵达港口，成为连接中国与中东贸易的坚实纽带，促进双方商贸往来顺畅。
物流运输易现突发状况，如延误、货损、客诉等，妥善处理才能保声誉与客户关系，故需完善结局方案。
Logistics and transportation are prone to unexpected situations, such as delays cargo damage, customer complaints, etc. Only by properly handling them can reputation and customer relationships be maintained, so a perfect outcome plan is needed.
运输延误应
DEALING WITH TRANSPORTATION DELAYS
利用智能监控系统实时追踪运输工具位置与状态，遭遇延误迅速分析原因，若是交通问题则借助交通大数据规划替代路线，若是车辆故障则立即调配附近备用车辆接力运输，并及时向客户推送延误信息与新的预计到达时间，每隔 一段时间更新运输进度，安抚客户情绪。
The intelligent monitoring system is used to track the location and status of transportation tools in real-time. When encountering delays, the cause is analyzed quickly. If it is a traffic problem, an alternative route is planned with the help of traffic big data. If it is a vehicle failure, a nearby spare vehicle is immediately deployed to relay the transportation, Delay information and the new estimated arrival time are pushed to customers promptly, The transportation progress is updated at regular intervals to appease customers.
信息沟通优化
INFORMATION COMMUNICATION OPTIMIZATION
构建完善的信息管理系统，实现物流信息在公司内部各部内、运输团队以及客户之间的实时共享与无缝传递。为客户提供专属的物流信息查询账号，方便其随时掌握货物运输详情，包括出发地、途经站点、预计到达时间等。定期向客户发送运输状态报告，如遇特殊情况主动提前告知客户，保持信息透明与对称。
Build a perfect information management system to realize the real-time sharing and seamless transfer of logistics information within the company's various departments, transportation teams and customers. Provide customers with exclusive logistics information inquiry account, convenient for them to grasp the cargo transport details at any time, including the departure point, through the station, estimated time of arrival, etc. Regularly send shipping status reports to customers, and proactively inform customers in advance in case of special circumstances to keep information transparent and symmetrical.
客户投诉化解
CUSTOMER COMPLAINTS RESOLVED
设立 24 小时投诉热线与线上反馈平台，确保客户投诉能第一时间被接收。接到投诉后，由专业客服团队迅速响应，耐心倾听客户诉求，诚挚道歉并详细记录。针对投诉问题展开深入调查，在规定时间内向客户反馈处理进度与解决方案，直至客户满意为止，事后对投诉案例进行复盘总结，预防同类问题再次发生。
Set up a 24-hour complaint hotline and online feedback platform to ensure that customer complaints can be received in the first time. After receiving a complaint, the professional customer service team responded quickly, patiently listened to customer demands, sincerely apologized and recorded in detail. Conduct an in-depth investigation into the complaints, feedback the processing progress and solutions to the customers within the specified time, until the customers are satisfied, and review the complaint cases afterwards to prevent similar problems from happening again.
运输安全保障
TRANSPORTATION SECURITY
加强对运输人员的安全培训，涵盖交通安全法规、应急处置技能等内容，定期组织安全演练。对运输工具进行严格的日常安检与定期维护保养，确保其性能良好且符合安全标准。在运输高风险货物时，制定专项安全预案，配备必要的安全防护设备与应急救援物资，全程监控运输环境，保障货物与人员安全。
Strengthen safety training for transportation personnel, covering traffic safety regulations, emergency handling skills, etc., and regularly organize safety drills. Carry out strict daily security check and regular maintenance of transport vehicles to ensure that they are in good performance and meet safety standards. When transporting high-risk goods, formulate special safety plans, equip necessary safety protection equipment and emergency relief materials, and monitor the transportation environment throughout the process to ensure the safety of goods and personnel.
多元力量，使命必达
DIVERSIFIED STRENGTH, AND MISSION MUST BE ACHIEVED
公司运输实力强劲，运输工具多元以适配各类货物与场景。大型货车队驰骋国内，载重与机动性兼具，运输建筑材料、业设备游为有余，且均配上星定仅与省能监挫，陆运安全可追溯。铁路运输车厢在大宗商品运输担当主力，依托铁路干线，凭高效、环保、大运量特质，结合紧密的部内合作与优化计划，为长距大批量运输护航并节时。海洋运输的集装箱船队壮观非常，现代化巨轮连接世界港口标准化模式提装卸与运输安全，各环节精心管控，确保跨洋运输顺畅抵港。陆运、海运、铁运多元力量协同，护客户货物行遍天下。
The company has strong transportation strength and diversified transportation tools to adapt to various types of goods and scenarios. Large truck team to ride the country, both load and mobility, transport construction materials, industry equipment travel to more than, and are equipped with only star-set and provincial energy monitoring, land transport safety can be traced. The railway carriage plays the main role in the transportation of bulk commodities, relying on the railway trunk line, with high efficiency, environmental protection, large volume characteristics, combined with close intra-departmental cooperation and optimization plan, escort and save time for long distance mass transportation. The container fleet of Marine transport is spectacular, and the modern giant ships connect the world ports in standardized mode to improve loading and unloading and transportation safety, and each link is carefully controlled to ensure the smooth arrival of trans-oceanic transport. Land transport, sea transport, rail transport multi-force coordination, to protect customer goods all over the world.
专业的团队和技术支持
专业客服团队
professional customer service team
经验丰富、训练有素的团队随时待命
Experienced and well-trained team on call
订单管理与跟踪系统
Order management and tracking system
客户下单后可登录专属账号，实时查看订单详情 如货物接收、运输路线、位置、预计送达时间等。
After placing an order, customers can log in to the exclusive account to view the order details in real time Such as receipt of goods, transport route, location, estimated time of delivery, etc.
运输方案定制
Transportation plan customization
依客户货物特性、运输要求与预算定制方案。
Customized solutions based on customer cargo characteristics, transportation requirements and budget.
仓储与库存管理
Warehousing and Inventory Managemen
现代化仓储设施布局合理，配备先进 WMS 系统， 智能管理货物出入库全流程。
Reasonable layout of modern storage facilities, equipped with advanced WMS system, Intelligent management of the whole process of goods in and out of storage.
货物保险与风险保障
Cargo Insurance and Risk Protection
与知名保险公司合作，依货物价值、 性质与路线提供全面保险服务，协助办理手续。
Cooperate with well-known insurance companies, depending on the value of the goods, Nature and Route Provide full insurance services to assist with formalities.
增值服务与供应链整会
Value-added services and supply chain integration
除基本物流服务，提供包装定制、组装拆卸、标签处理 代收货款、退货处理等增值服务，打造一站式物流方案
In addition to basic logistics services, provide packaging customization, assembly and disassembly, label processing Value-added services such as payment collection and return processing, to create a one-stop logistics solution
专业的团队和技术支持
专业团队
我们的团队是公司最宝贵的财富，我们经验丰富的专业团队包括物流规划师、运输调度专家、货物装卸技术人员、仓库经理和客户服务代表，他们凭借高超的专业知识和对行业的深刻洞察，能够快速响应客户需求，制定最优的物流方案，确保计划高效执行，为客户提供高品质的服务体验。
技术支持
为提高物流服务效率和质量，我们非常重视信息技术在物流业务中的应用配备了先进的物流管理系统，实现对货物运输全过程的实时监控，客户可以随时随地了解货物所在位置和状态;智能调度系统可根据交通状况自动优化运输路线和资源配置;数据分析功能帮助我们不断优化物流流程，提高服务水平。
公司愿景和承诺
展望未来，我们将继续秉承专业、高效、创新、共赢的核心价值观，不断拓展业务边界，提升服务品质，努力成为全球物流服务行业的领军者。我们承诺为每一位客户提供最值得信赖的优质物流服务，帮助客户在全球贸易中取得更大成功，共同促进全球贸易的繁荣发展。
如果您正在寻找可靠的物流合作伙伴 VASIIA 将是您的最佳选择
Contact Us
中国义乌市稠城街道金福园商业大厦B区4号楼107室
+86 17665700037
